About Freshservice
Freshservice is a business-focused Android app from Freshworks Inc that puts helpdesk work on your phone or tablet. It is identified by the package com.freshservice.helpdesk.intune and is currently listed at version 8.14.0.
Helpdesk on the Move The app sits squarely in the business category, aimed at people who handle service requests and support tasks away from a desk. Rather than treating the phone as a companion to a desktop console, it is built to be the place where day-to-day support work happens while you are on the move between sites, meetings or shifts.
Device Compatibility The build requires Android 8.1+ or newer. If your handset already runs a later release you should have no problem installing it, and newer devices are equally well covered. As with any business tool, checking that your own device meets the listed requirement before installing is the simplest way to avoid a wasted download.
Storage Footprint Installation needs a file of 200.3 MB, so it is worth confirming you have that much room free before you start. The app is a full-featured client rather than a lightweight widget, which explains the size. Freeing space first means the install can complete in one pass.
Release and Listing Details The current release is version 8.14.0, dated 2026-10-07, and it comes from Freshworks Inc as developer. The listing does not publish a content rating, so anyone needing that classification for an organisation's approval process should note that it is unavailable here.
APK Information
- Version
- 8.14.0
- Size
- 200.3 MB
- Android
- 8.1+
- File type
- APK
- Updated
- Oct 7, 2026
- Package
- com.freshservice.helpdesk.intune
- Developer
- Freshworks Inc
Features
Business helpdesk app
Android 8.1+ compatible
200.3 MB install
Freshworks Inc
Frequently Asked Questions
Which Android versions can run Freshservice?
The listed requirement for this build is Android 8.1+ or newer, so devices already running that version or anything more recent should be compatible. Check your device's Android version in system settings before installing to confirm it meets the stated minimum.
How much storage does the app need?
The installation file is 200.3 MB. Make sure you have at least that much free space available on your device before starting the install, plus some additional room for the app once it is unpacked and any data it stores.
Which version is currently listed, and when was it released?
The latest version shown for Freshservice is 8.14.0, associated with the date 2026-10-07. That is the release this listing describes, and any newer build would appear as a separate version entry rather than changing this one.
Who publishes Freshservice, and what category does it belong to?
Freshservice is developed by Freshworks Inc and is filed under the business category. It carries the package name com.freshservice.helpdesk.intune, which is the identifier used to distinguish this specific app on a device.
Is a content rating given for this app?
No content rating is published for this listing, so the classification is recorded as unknown. Organisations that require a rating before approving an app for staff will not find that information here.
