Version Information
- Version
- 11.1.1
- Release date
- Oct 8, 2026
- Size
- 47.2 MB
- Android
- 9.0+
- File type
- APK
- Package
- com.freshdesk.helpdesk
- Developer
- Freshworks Inc
About Freshdesk
Freshdesk from Freshworks Inc is a business help desk application for Android, designed to keep customer support conversations organized on a phone or tablet. It carries the package name com.freshdesk.helpdesk and is published by the team behind the Freshworks product line. Support Work On The Move The app puts a help desk in your pocket, so agents and support teams can stay close to customer conversations without being tied to a desktop. Because it sits in the business category, the focus is on day-to-day service work rather than entertainment or personal use. Build And Device Details The current release is version 11.1.1 and the download weighs 47.2 MB, a size worth accounting for before you install on a device that is close to its storage limit. The build requires Android 9.0+ or newer, and older handsets will need to be upgraded before the application can be installed. Freshworks Inc Background Freshworks Inc is the developer listed for this package, and the product name matches the well-known Freshdesk help desk service. Choosing the official package name com.freshdesk.helpdesk keeps the install tied to that developer rather than an unrelated app. Listing And Compatibility Notes This listing does not state a content rating, so families and teams should confirm suitability on their own terms. Compatibility centres on the stated Android requirement; devices running a newer operating system version than the minimum are generally the straightforward place to start.